Bank of America had given me the run-around for over 4 months on my re-fi. My buddy kept insisting I contact Brian Grubbs. I finally had enough & did contact him. Next to completely paying off my 2nd mortgage with Bank of America it was the best move I’ve made this year. They gave me all the respect and consideration I deserved as a potential customer and good credit risk. Their timeliness and prompt attention speaks to their commitment to their customers. Very friendly folks too. I’ve recommended them to a couple friends already.