- We collect nonpublic personal information about you from the following sources:
– Information we receive from you on applications or other forms;
– Information about your transactions with us, our affiliates, or others; and
– Information we receive from a consumer reporting agency. - We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law.
- We may share all the information that we collect, as described above, with our affiliates. By sharing this information, we can better serve your financial needs. If you do not wish for us to share this information with our affiliates you may contact us.
- We may disclose the following information to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements:
– Information we receive from you on applications or other forms, such as your name, address, social security number, assets, and income;
– Information about your transactions with us, our affiliates, or others, such as your account balance, payment history, and parties to transactions;
– Information we receive from a consumer reporting agency, such as your creditworthiness and credit history. - We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations in order to guard your nonpublic personal information.
SMS Privacy Policy
Raleigh Mortgage Group values your privacy and is committed to protecting your personal information. This SMS Privacy Policy outlines how we collect, use, and protect information obtained through our SMS communications. By providing a telephone number, you are consenting to be contacted by SMS text message (our message frequency may vary). Message & data rates apply. Reply STOP to unsubscribe from further messaging. Reply HELP for more information.
- Information We Collect
When you opt in to receive SMS messages from Raleigh Mortgage Group, we collect your mobile number and may also collect any information you provide in response to these messages. - How We Use Your Information
We use your mobile number to send SMS messages that may include:
- Updates and information regarding your mortgage application or service.
- Reminders, alerts, and notifications relevant to your account or mortgage process.
- Promotional messages related to our services.
Your information may be shared with trusted service providers solely to facilitate these SMS communications. Third-party sharing for marketing and promotional purposes exclude text messaging opt-in data and consent; this information will not be shared with any third parties; text messaging opt-in data is not being shared with third parties.
- Your Choices
- Opting Out: You can opt out of SMS communications at any time by replying “STOP” to any message you receive from us. Upon opting out, we will stop sending SMS messages to your mobile number.
- Help and Support: For additional help, you may reply “HELP” to any message or contact our customer service team at 919-866-0212.
- Security of Your Information
We take reasonable measures to protect your information from unauthorized access or disclosure. However, please be aware that no method of electronic transmission is completely secure, and we cannot guarantee absolute security. - Updates to This Policy
We may update this SMS Privacy Policy from time to time. Changes will be effective when posted on our website with the updated effective date. - Contact Us
If you have questions or concerns about this SMS Privacy Policy, please contact us at:
Raleigh Mortgage Group
919-866-0212